My Spectrum 12.7.1
Free Version
Publisher Description
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check and manage your Spectrum Mobile data usage and plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, outage and activation notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Instead of calling, quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
Apr 20, 2024
Version 12.7.1
Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.
About My Spectrum
My Spectrum is a free app for iOS published in the System Maintenance list of apps, part of System Utilities.
The company that develops My Spectrum is Charter Communications. The latest version released by its developer is 12.7.1.
To install My Spectrum on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-04-20 and was downloaded 6 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the My Spectrum as malware if the download link is broken.
How to install My Spectrum on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the My Spectrum is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After My Spectrum is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
General |
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|---|---|
| Publisher | Charter Communications |
| Released Date | 2024-04-20 |
| Languages | English |
Category |
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|---|---|
| Category | System Utilities |
| Subcategory | System Maintenance |
System requirements |
|
|---|---|
| Operating systems | ios |
Download information |
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|---|---|
| File size | 293.29 MB |
| Total downloads | 6 |
Pricing |
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|---|---|
| License model | Free |
| Price | N/A |
Version History
version 12.7.1
posted on 2024-04-20
Apr 20, 2024
Version 12.7.1
Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.
version 12.7
posted on 2024-04-17
Apr 17, 2024
Version 12.7
Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.
version 12.6
posted on 2024-04-03
Apr 3, 2024
Version 12.6
We’ve been working on several updates to make your My Spectrum App experience even better. If you have any feedback to share, please let us know in the Support section.
version 12.5.3
posted on 2024-03-27
Mar 27, 2024
Version 12.5.3
We’ve added security verification to protect customers from fraudulent attempts during the device swap process.
If you have any feedback to share, please let us know in the Support section.
version 12.5.1
posted on 2024-03-08
Mar 8, 2024
Version 12.5.1
My Spectrum App has a new look and feel!
• A new navigation and homepage redesign that shows more information on the home screen.
• Find appointment notifications, equipment alerts and outage information front & center.
• ¿Hablas español? You can now navigate My Spectrum App in Spanish, and save Spanish as your preferred language under the More tab.
• Use the app to speed test and troubleshoot your internet.
Do you have new feedback to share? Please let us know in the Support section.
version 11.29
posted on 2024-02-21
Feb 21, 2024
Version 11.29
We've improved the porting activation process for customers. You can now view the expected completion time in the form of a progress loading bar right within the app.
Do you have feedback to share? Visit the Support section and let us know.
version 11.28
posted on 2024-02-08
Feb 8, 2024
Version 11.28
We've been working on some exciting updates to give you the best experience possible. If you have feedback to share, please let us know in the Support section of My Spectrum App.
version 11.27
posted on 2024-01-25
Jan 25, 2024
Version 11.27
We’ve been working on several updates to make your My Spectrum App experience even better. If you have any feedback to share, please let us know in the Support section.
version 11.24
posted on 2023-12-13
Dec 13, 2023
Version 11.24
We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.
version 11.23
posted on 2023-11-29
Nov 29, 2023
Version 11.23
We've been busy making updates to give you the best experience possible. Do you have feedback to share? Please let us know in the Support section of My Spectrum App.
version 11.22
posted on 2023-11-07
Nov 7, 2023
Version 11.22
We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.
version 11.21
posted on 2023-11-01
Nov 1, 2023
Version 11.21
We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.
version 11.20
posted on 2023-10-18
Oct 18, 2023
Version 11.20
We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.
version 11.19
posted on 2023-10-04
Oct 4, 2023
Version 11.19
We've been busy making updates to give you the best experience possible. Do you have feedback to share? Please let us know in the Support section of My Spectrum App.
version 11.18
posted on 2023-09-21
Sep 21, 2023
Version 11.18
Need to check on your internet speed? You can now test the download and upload speeds to both your router and your device. To start your speed test, Go to Your Services > Internet and scroll to Speed Test.
Need to troubleshoot your Spectrum WiFi Pods or something else? Go to Internet Support for additional solutions.
version 11.16
posted on 2023-08-23
Aug 23, 2023
Version 11.16
We've been busy making updates to help bring you the best experience yet! To provide us with feedback about the My Spectrum App, please visit the Support section.
version 11.15.1
posted on 2023-08-15
Aug 15, 2023
Version 11.15.1
We've enhanced International Service features for Spectrum Mobile customers. You now have the ability to turn International Data Roaming On or Off within My Spectrum App. We've also made it easier for you to view and understand your roaming usage.
To find these features, go to Manage Mobile on the home screen, choose your device and then scroll down to International Services. From there you can see the Data Roaming toggle, explore rates by country and view current roaming charges. Bon Voyage!
version 11.14.2
posted on 2023-08-03
Aug 3, 2023
Version 11.14.2
We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to start activation using a QR code
version 11.13.1
posted on 2023-07-18
Jul 18, 2023
Version 11.13.1
We're busy making it easier for you to use My Spectrum App. This version includes improved messaging when signing service agreements and if you encounter an error.
For help using the app, or to provide feedback, be sure to check out the Support section.
version 11.13
posted on 2023-07-12
Jul 12, 2023
Version 11.13
We're busy making it easier for you to use My Spectrum App. This version includes improved messaging when signing service agreements and if you encounter an error.
For help using the app, or to provide feedback, be sure to check out the Support section.
version 11.12
posted on 2023-06-28
Jun 28, 2023
Version 11.12
Online bill pay just got easier with My Spectrum App! We created a a unified experience for Spectrum customers to add, manage, edit and delete stored payment methods for their entire account, including Spectrum Mobile. This also includes adding new payment info for Auto Pay and easily updating credit card expiration dates.
We also made some minor updates and bug fixes. As always, you can share your thoughts in the Support section.
version 11.11
posted on 2023-06-14
Jun 14, 2023
Version 11.11
The latest version of My Spectrum App is here!
We've made some minor updates and bug fixes and are working hard to tackle your feedback from the past few months.
As always, you can share your thoughts in the Support section.
version 11.10
posted on 2023-05-31
May 31, 2023
Version 11.10
The latest version of My Spectrum App is here! We've made some minor updates and bug fixes and are working hard to tackle your feedback from the past few months.
version 11.9
posted on 2023-05-17
May 17, 2023
Version 11.9
Need to reschedule or cancel an upcoming service appointment? Spectrum customers can now do it all through My Spectrum App! We also made some additional updates to ensure an incredible app experience.
Do you have feedback to share? Visit the Support section and let us know.
version 11.8
posted on 2023-05-03
May 3, 2023
Version 11.8
The latest version of My Spectrum App is here!
We've made some minor updates and bug fixes, and we're working hard to tackle your feedback from the past few months.
As always, you can share your thoughts in the Support section.
version 11.7
posted on 2023-04-25
Apr 25, 2023
Version 11.7
Spectrum Mobile customers can now view past data usage and find support for an eSim transfer. Go to Manage Mobile and select a line to see these details. Additional updates have been made to bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section
version 11.6.1
posted on 2023-04-11
Apr 11, 2023
Version 11.6.1
“We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section”
version 11.6
posted on 2023-04-05
Apr 5, 2023
Version 11.6
“We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section”
version 11.5
posted on 2023-03-24
Mar 24, 2023
Version 11.5
We made some updates to our Affordable Connectivity Program (ACP). This program provides assistance for eligible Spectrum Internet customers who are experiencing a service interruption
version 10.15.1
posted on 2022-08-19
Aug 19, 2022 Version 10.15.1
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.14
posted on 2022-07-28
Jul 28, 2022 Version 10.14
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.13.1
posted on 2022-07-14
Jul 14, 2022 Version 10.13.1
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.9
posted on 2022-05-18
May 18, 2022 Version 10.9
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.8
posted on 2022-05-04
May 4, 2022 Version 10.8
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.7
posted on 2022-04-20
Apr 20, 2022 Version 10.7
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.6
posted on 2022-04-06
Apr 6, 2022 Version 10.6
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.5
posted on 2022-03-23
Mar 23, 2022 Version 10.5
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.3.0
posted on 2022-02-23
Feb 23, 2022
Version 10.3.0
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.2.0
posted on 2022-02-09
Feb 9, 2022 Version 10.2.0
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.1.0
posted on 2022-01-26
Jan 26, 2022 Version 10.1.0
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 10.0
posted on 2022-01-12
Jan 12, 2022 Version 10.0
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.24
posted on 2021-12-15
Dec 15, 2021 Version 9.24
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.23
posted on 2021-12-01
Dec 1, 2021 Version 9.23
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.22
posted on 2021-11-17
Nov 17, 2021 Version 9.22
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.21.1
posted on 2021-11-10
Nov 10, 2021 Version 9.21.1
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.21
posted on 2021-11-03
Nov 3, 2021 Version 9.21
. We’ve created an easier way to view your monthly statements, upgrade service plans, and reschedule an appointment
version 9.20
posted on 2021-10-20
Oct 20, 2021 Version 9.20
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience.
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.19
posted on 2021-10-06
Oct 6, 2021 Version 9.19
. We’ve created an easy way to enroll in paperless billing and Auto Pay at the same time. Simply check Enroll in Paperless Billing when you set up or manage Auto Pay
version 9.18
posted on 2021-09-22
Sep 22, 2021 Version 9.18
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.17.1
posted on 2021-09-14
Sep 14, 2021 Version 9.17.1
. This release includes special messaging for recently migrated Charter employees
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Your feedback tells us what's working and where we can improve. Visit the Support section to share your suggestions
version 9.17
posted on 2021-09-08
Sep 8, 2021 Version 9.17
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.16
posted on 2021-08-26
Aug 26, 2021 Version 9.16
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.15.1
posted on 2021-08-16
Aug 16, 2021 Version 9.15.1
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.15
posted on 2021-08-11
Aug 11, 2021 Version 9.15
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Your feedback tells us what's working and where we can improve. Visit the Support section to share your suggestions
version 9.14.1
posted on 2021-08-02
Aug 2, 2021 Version 9.14.1
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.14
posted on 2021-07-28
Jul 28, 2021 Version 9.14
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.13
posted on 2021-07-14
Jul 14, 2021 Version 9.13
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.12
posted on 2021-06-30
Jun 30, 2021 Version 9.12
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.11
posted on 2021-06-16
Jun 16, 2021 Version 9.11
. Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what’s working and where we can improve. Share yours in the Support section
version 9.10.1
posted on 2021-06-04
Jun 4, 2021 Version 9.10.1
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.10
posted on 2021-06-02
Jun 2, 2021 Version 9.10
. Your digital bill now includes billing updates, billing disclosures, and Spectrum news
version 9.9.1
posted on 2021-05-25
May 25, 2021 Version 9.9.1
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.9
posted on 2021-05-19
May 19, 2021 Version 9.9
. Locate Your Spectrum WiFi Pods
. To locate your Spectrum WiFi Pods, you can now turn the pod’s LED light on or off from the app
version 9.8.1
posted on 2021-05-05
May 5, 2021 Version 9.8.1
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.7.0
posted on 2021-04-22
Apr 22, 2021 Version 9.7.0
. You now have the option to upgrade your existing base or mid tier TV plan to a higher tier directly from the app
. Our team has been squashing bugs around the clock to bring you the best My Spectrum experience possible
version 9.6.0
posted on 2021-04-07
Apr 7, 2021 Version 9.6.0
. If you’re unable to set up new equipment with My Spectrum, you’ll now see an option to call in for additional help
version 9.3.0
posted on 2021-02-24
Feb 24, 2021 Version 9.3.0
. We've made your bill easier to read with itemized details for regular monthly charges, one-time charges, taxes, fees and other charges.
. When enrolling in Auto Pay, you'll see enhanced messaging for our terms and conditions.
version 9.2.0
posted on 2021-02-10
Feb 10, 2021 Version 9.2.0
. We’ve created an easier way to locate and name Spectrum WiFi pods. Individual pods will now flash their status light when selected with the My Spectrum App.
. We’ve created universal SSID and password requirements for updating your WiFi network info.
. You can now receive notifications for agent responses to chat inquiries after you’ve left the chat tool
version 9.1.0
posted on 2021-01-19
Jan 19, 2021 Version 9.1.0
. For added security, we’ll be asking for a few more details about your payment method. Starting on January 21, 2021, you’ll be asked to include the name on your credit card, debit card, checking account or savings account, as well as the CVV number and ZIP code associated with a credit or debit card payment. We’ve also created a more seamless experience for saving payment methods to your account
version -
posted on 2021-01-15
version 9.0.0
posted on 2021-01-06
Jan 6, 2021 Version 9.0.0
. New error messages help Advanced In-Home WiFi users name pods, devices and groups
. Updated instructions help Advanced In-Home WiFi users set schedules and pause devices
version 8.24.0
posted on 2020-12-17
Dec 17, 2020 Version 8.24.0
. You can now purchase the Select, Lifestyle and Mi Plan Latino TV streaming packages in the My Spectrum app.
. We’ve made some enhancements to make your bill easier to view.
. Support articles are now personalized for you based on your location and subscribed services.
. Some support articles have been updated to make troubleshooting easier and faster.
version 8.23.0
posted on 2020-12-03
Dec 3, 2020 Version 8.23.0
. You will now be notified if a new device is connected to your WiFi network. You can also pause or manage WiFi access for new devices.
. We created a new reminder to name your WiFi extender pods for easier identification.
version 8.22.0
posted on 2020-11-19
Nov 19, 2020 Version 8.22.0
. We created a new reminder to help you complete the self-install process.
. Appointments are easier to manage with Cancel and Reschedule options on the Appointment Details screen.
. We’ve updated our outage alerts to include the estimated date and time for restoring services in your area.
version 8.20.0
posted on 2020-10-21
Oct 21, 2020 Version 8.20.0
. Customers will now have the ability to view the service packages and equipment they purchased, as well as the channels included in their TV plan.
. Advanced In-Home WiFi users will now have advanced device fingerprinting, which will more easily identify devices connecting to home networks.
version 8.19
posted on 2020-10-08
Oct 8, 2020 Version 8.19
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 8.18.1
posted on 2020-09-30
Sep 30, 2020 Version 8.18.1
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 8.18.0
posted on 2020-09-23
Sep 23, 2020 Version 8.18.0
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 8.17.0
posted on 2020-09-08
Sep 8, 2020 Version 8.17.0
. We've made it easier than ever to enroll in Autopay from the home screen
. Fixed a crash to stabilize the log in experience
. Squashed a bug to optimize bill payments
version 8.16.0
posted on 2020-09-02
Sep 2, 2020 Version 8.16.0
. App crashes, while rare and randomly occurring, have been fixed to bring you a more enjoyable and stable app experience
. We have been squashing bugs day and night to improve My Spectrum's performance and to bring you the best experience possible
version 8.15.2
posted on 2020-08-20
Aug 20, 2020 Version 8.15.2
. Provide AIHW (Advanced in Home Wifi) users with the ability to share their SSID/Password
. Uses the native simple share option, so the user can choose what method they’ll use to share
version 8.15
posted on 2020-08-17
Aug 17, 2020 Version 8.15
. Provide AIHW (Advanced in Home Wifi) users with the ability to share their SSID/Password
. Uses the native simple share option, so the user can choose what method they’ll use to share
version 8.14
posted on 2020-07-29
Jul 29, 2020 Version 8.14
. This release will feature enhanced pending payment notifications when making one-time payments.
version 8.13.1
posted on 2020-07-23
Jul 23, 2020 Version 8.13.1
. Resolved font sizing soft crash (application freeze) which prevented users with large font sizes from using the app at all.
version 8.13
posted on 2020-07-13
Jul 13, 2020 Version 8.13
. App crashes- while rare and randomly occurring, have been fixed to bring you a more enjoyable and stable app experience.
version 8.12
posted on 2020-07-07
Jul 7, 2020 Version 8.12
. With this release we are bringing you a new services screen that puts all your equipment in one easy to manage screen.
. App crashes- while rare and randomly occurring, have been fixed to bring you a more enjoyable and stable app experience.
version 8.11
posted on 2020-06-17
Jun 17, 2020 Version 8.11
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience.
version 8.10
posted on 2020-06-01
Jun 1, 2020 Version 8.10
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience.
version 8.9
posted on 2020-05-20
May 20, 2020 Version 8.9
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience.
version 8.8
posted on 2020-05-04
May 4, 2020 Version 8.8
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience.
version 8.7
posted on 2020-04-23
Apr 23, 2020 Version 8.7
. We heard your feedback, and by popular demand we have improved the experience for iPads by making the UI dynamically resize to fit all screen sizes
. All users now have the ability to manage their communications preferences for Service and Billing Notifications
. We have added a COVID-19 informational link to the service appointment cards so that you have more information about how the corona virus is impacting your service appointments, and what Charter is doing to serve our customers while keeping everyone safe
. For our Advanced In Home WiFi Users, we have added the ability to create and edit custom pause schedules for the devices on your network
version 8.6.0
posted on 2020-04-08
Apr 8, 2020 Version 8.6.0
. We now provide additional details and an improved experience when the a modem or router is offline
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 8.5.0
posted on 2020-03-25
Mar 25, 2020 Version 8.5.0
● You can now view and troubleshoot the connection status of your router from the Services tab
● If you’re in a confirmed outage, you can see what phone number has been submitted for a callback
version 8.4.0
posted on 2020-03-11
Mar 11, 2020 Version 8.4.0
● In order to bring you the best experience possible we fixed some bugs and improved My Spectrum's performance.
version 8.3
posted on 2020-01-30
Jan 30, 2020 Version 8.3
. We’ve heard your feedback and are making it possible to chat with a live support agent within the app! This feature will be rolled out through February.
. We now show a banner if you are in a confirmed outage and provide the ability to request a callback when the outage is resolved.
. Updated the login screen to add a "Trouble Signing In?" flow.
. We’ve also made it easier to change your personalized security code.
version 8.18.1
posted on 1970-01-01
2020年9月30日 Version 8.18.1
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 9.1.0
posted on 1970-01-01
2021年1月19日 Version 9.1.0
. For added security, we’ll be asking for a few more details about your payment method. Starting on January 21, 2021, you’ll be asked to include the name on your credit card, debit card, checking account or savings account, as well as the CVV number and ZIP code associated with a credit or debit card payment. We’ve also created a more seamless experience for saving payment methods to your account
version 9.0.0
posted on 1970-01-01
6 Oca 2021 Version 9.0.0
. New error messages help Advanced In-Home WiFi users name pods, devices and groups
. Updated instructions help Advanced In-Home WiFi users set schedules and pause devices
version 8.17.0
posted on 1970-01-01
2020年9月8日 Version 8.17.0
. We've made it easier than ever to enroll in Autopay from the home screen
. Fixed a crash to stabilize the log in experience
. Squashed a bug to optimize bill payments
version 9.7.0
posted on 1970-01-01
2021年4月22日 Version 9.7.0
. You now have the option to upgrade your existing base or mid tier TV plan to a higher tier directly from the app
. Our team has been squashing bugs around the clock to bring you the best My Spectrum experience possible
